Privacy Policy

1. Who We Are

HB Luxury Travel is a licensed tourism transport company based in Tanger, Morocco. We provide luxury transfers, excursions, and guided tours across Morocco.

• Company: HB Luxury Travel
• Address: Tanger, Maroc
• Email: contact@hb-luxurytravel.ma
• Phone: +212 666 947 850

2. Data We Collect

When you make a booking or submit a contact form, we may collect:

• Full name, email address, phone number
• Travel dates, tour preferences, group size
• Payment information (processed securely by CMI — we do not store card numbers)
• IP address and browser information (analytics only)

3. How We Use Your Data

• To confirm and manage your booking
• To process payments via CMI (Centre Monétique Interbancaire)
• To send booking confirmations and service updates
• To respond to inquiries and customer support requests
• To improve our services (anonymized analytics only)

4. Payment Data Security

All payment transactions are processed through CMI (Centre Monétique Interbancaire), Morocco's official interbank payment center. Card data is encrypted using SSL/TLS 256-bit and processed on CMI's PCI-DSS certified servers. HB Luxury Travel never stores full card numbers.

5. Data Sharing

We share your data only when necessary:

• CMI Maroc — payment processing
• Tour guides / drivers — to fulfill your booking
• Legal authorities — when required by Moroccan law

6. Data Retention

We retain your personal data for 3 years after your last transaction, as required by Moroccan accounting regulations. Payment logs are kept for 7 years for legal compliance.

7. Your Rights

You have the right to:

• Access — request a copy of your personal data
• Correction — request correction of inaccurate data
• Deletion — request erasure of your data (subject to legal obligations)
• Opt-out — unsubscribe from marketing communications at any time

To exercise these rights, email us at contact@hb-luxurytravel.ma.

8. Cookies

Our website uses essential cookies for session management and language preferences. We do not use advertising or tracking cookies. You can disable cookies in your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or a prominent notice on our website. Continued use of our services constitutes acceptance of the updated policy.